What are the responsibilities and job description for the Customer Service Associate - Air and Sea Logistics position at DSV A/S?
We are seeking a highly skilled Warehouse Customer Service Agent to join our team at DSV A/S. As a key member of our customer support team, you will be responsible for delivering outstanding service to our clients, ensuring their queries are resolved efficiently and effectively. Your primary role will involve interacting with customers via phone, email, or in-person visits, providing accurate information regarding order status, inventory availability, and shipping schedules. You will also investigate and resolve customer complaints, concerns, and discrepancies in a timely manner. To succeed in this role, you should possess strong interpersonal and communication skills, ability to multitask and prioritize tasks effectively, and experience in warehouse or logistics operations.
