Supervisor, Operations

Job Title: Supervisor, Operations

About the Role:
The Operations Supervisor is responsible for supervising labor management and planning of inbound, outbound, product slotting and customer communication activities daily. This includes labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems.

Main Responsibilities:

• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Implements and reports on-going cost savings measures.
• Meets all client specified KPI's and complies with Quality system requirements.
• Has overall training and evaluation responsibilities of warehouse staff.
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.

Requirements:
Education & Experience:

• Must have a High school diploma or general education degree (GED)
• 3 years' experience working in a logistics/distribution/relevant environment
• 1 year experience in a supervisory role

Skills & Abilities:
Language Skills:

• English (reading, writing, verbal)

Mathematical Skills:

• Bsic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products

Other Skills:

• Strong attention to detail accuracy and accomplish job tasks in a timely manner
• Good organizational and personnel skills
• Good communication skills, written and oral
• Good leadership, supervision, and planning skills

Work Environment:
The noise level in the work environment is usually low to moderate.