What are the responsibilities and job description for the Supervisor, Operations position at DSV?
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at www.dsv.com
Location: USA - Portland, NE Irving St
Division: Air & Sea
Job Posting Title: Supervisor, Operations
Time Type: Full Time
Summary
The Operations Supervisor is responsible for overseeing the day-to-day operations of freight handling, ensuring timely and efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements.
- Lead and supervise a team of freight handlers and operational staff.
- Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
- Coordinate the loading, unloading, and handling of freight shipments.
- Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
- Plan and prioritize freight operations to meet customer demands and deadlines.
- Monitor workflow and adjust resources as needed to optimize efficiency.
- Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
- Ensure timely communication and resolution of customer concerns.
- Implement quality control measures to ensure accuracy and integrity of freight handling processes.
- Conduct regular inspections and audits to maintain high standards of service quality.
- Enforce safety protocols and procedures to promote a safe working environment.
- Conduct safety training and provide guidance on proper handling techniques.
- Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
- Maintain accurate inventory records and ensure compliance with inventory management policies.
- Prepare operational reports, including performance metrics, inventory levels, and incident reports.
- Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.
- Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous.
- Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Knowledge of freight handling processes and regulatory requirements.
- Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
- Strong communication and customer service skills.
Function / Market & Industry Knowledge / Business Acumen / Processes
- Supervise and mentor freight handling teams, including providing training, coaching, and performance evaluations.
- Certification in logistics or supply chain management (e.g., CLTD, CSCP).
- Experience with international freight operations and customs clearance processes.
- Knowledge of industry-specific regulations and compliance standards.
- Fluent in English (oral and written)
- Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).
- Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $69,000 - $93,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com
Salary : $69,000 - $93,000
