What are the responsibilities and job description for the Team Lead position at DSV?
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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Altria Client Services Inc., Chester
Division: Solutions
Job Posting Title: Team Lead - 94130
Time Type: Full Time
SUMMARY
The Operations Team Lead has general responsibility for coordinating and supervising all operational activities, which they are assigned to on a daily basis. Under the direction of the Operations Supervisor, the Operations Team Lead is responsible for supervision of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
- Supervise and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products is properly counted.
- Researches discrepancies that may occur in the shipping and receiving process.
- Responsible for conducting yourself in a professional manner in appearance and communications at all times.
- The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked
- Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
- Participates in quality meetings.
- Knowledgeable and complies with relevant ISO standards that impact this positon, department and company.
- Responsible for cleanliness of warehouse
- Maintain a clean, neat, orderly work area, and assist in security of the warehouse
- Will comply with all Standard Operating Procedures, corporate and site specific policies, safety rules, and OSHA/ MSDS Standards
- Participates in safety meetings.
- Direct the operations of the warehouse work team to achieve prescribed objectives.
- Participate in establishing work schedules.
- Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
- Assist the Operations Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
- Participates in department meetings.
Equipment Operation:
- In performing assigned duties the equipment used can include but is not limited to: sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master or pallet jack.
- Associates are responsible for the upkeep of equipment and reporting of equipment problems.
- On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment.
- Associates will operate all equipment in a safe and efficient manner following prescribed work methods.
- Associates must maintain an active forklift certification.
- Perform or assist in building, grounds, and equipment maintenance as assigned.
- Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping.
- None
MINIMUM REQUIRED QUALIFICATIONS
- Must have a High school diploma or general education degree (GED).
- Satisfactory completion of a forklift training program
SKILLS, KNOWLEDGE AND ABILITIES
- Basic computer skills
- English (reading, writing, verbal)
- Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.
- Strong attention to detail accuracy and accomplish job task in a timely manner.
PREFERRED QUALIFICATIONS
- 2-4 years experience working in a warehouse/logistics/distribution environment
- 2-4 years forklift experience.
- Current or prior MHE certification
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to lift up to 40 lbs while following proper lifting procedures. Must be able to stand on feet for up to 8 hours per day.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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