Business Architecture Associate Director

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. 

Pay and Benefits: 

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

Being a member of the Business Architecture Team, the Associate Director will be responsible for scaling process modeling and digitizing processes to build out enterprise capability to deliver Business Architecture solutions. This role will integrate process modeling into DTCC risk management resilience framework, lead design thinking and process and decision modeling using BPMN compliant methodologies and tools, and be responsible for process reimagination using a collaborative approach to digitizing business processes. The objective of process reimagination is to deliver best in class client experience by incorporating customer journeys across our product portfolio. In addition, the Business Architecture Associate Director will apply deep process design experience with BPM and other technologies to reengineer business processes and deliver new and innovative solutions to our clients.

Your Primary Responsibilities: 

• Lead process re-engineering by analyzing, documenting, and designing the future state of business processes including key performance indicators, service level agreements (SLAs), business reports, process metrics, and process diagrams
• Incorporate various technology solutions (e.g. RPA, BPM, AI, BI) and determine how to use them in process re-design to increase enterprise performance – while working with respective SMEs
• Develop a deep understanding of each business division’s strategy, business model, operating model, processes, teams, and culture
• Build effective working relationships with business teams, and key subject matter experts
• Foster a culture of Entrepreneurship
• Apply deep understanding of the current business, industry context, regulatory context, future vision to develop an enterprise-wide business architecture capabilities and roadmap
• Lead workstreams and projects to design business architecture artifacts and deliverables to deliver expected business case and value proposition (risk, resilience, complexity, reuse, total cost of ownership etc.)
• Collaborate with IT and partners in business and functional areas to design and build sustainable solutions
• Understand current and future enterprise needs in the context of market dynamics, and apply insights to recommend short and/or long-term value creation for the enterprise
• Understand and educate enterprise and/or business divisions so that to bring the best capabilities to senior and working level partners
• Display an effectiveness in applying frameworks and structure to “ill structured” problems and making the ambitious decisions needed to address the enterprise and/or business divisions priorities to ultimately bring out the best of the organization
• Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum 8 years of related experience
• Bachelor's degree (preferred) or equivalent experience

Talents Needed for Success:

• Experience in banking, capital markets, or financial operations preferred
• Proficient with Excel & PowerPoint
• Experience building services-based decomposition
• Business Process Management certification a plus

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.