What are the responsibilities and job description for the Organizational Change Management Specialist position at DTCC Candidate Experience Site?
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Human Resources is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC's strategy and business imperatives.
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Human Resources is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC's strategy and business imperatives.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
Being a part of the Human Resources team, the Organizational Change Management Specialist will be responsible for driving the end-to-end OCM process, including identifying the stakeholders impacted by strategic change initiatives, documenting how those impacts will be felt, planning for their education, communication and engagement need and developing necessary collateral. In addition, this person will assist in building the organizational change management competency throughout DTCC. The successful candidate will have outstanding client service, consulting and project management skills.
Your Primary Responsibilities:
- Leads information gathering sessions to identify key stakeholders impacted by strategic change initiatives
- Creates customer and impact analysis including current and future state, benefits, risks and dependencies of all changes
- Develops robust change management plans including communication, education and engagement activities that use multiple channels to address the needs of multiple stakeholders
- Designs and develops collateral to support change management plan deliverables such as communications, presentations, speaking points, working session designs, etc.
- Partners with the HR Learning team to facilitate the execution of training programs
- Partners with key collaborators to ensure alignment across departments and functions
- Provides regular updates to the OCM Team at weekly meetings
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; raises appropriately
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Experience working in an Agile environment preferred
- Ability to synthesize complex information into key points
- Ability to independently manage projects from start to finish
- Excellent Written and verbal communication, including active listening
- Proficient in Word, Excel, PPT
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
