What are the responsibilities and job description for the Auto Parts Sales Associate position at DTL Auto Parts LLC?
Job Overview
DTL's headquarter is located in the State Capital of California, and we are opening our warehouse in Greensboro, North Carolina soon. We are seeking a motivated and customer-oriented Sales Associate to join our team. In this role, you will be responsible for providing exceptional service to our customers while promoting our products and ensuring a pleasant shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Achieve growth and increase sales by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
- Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
- Maintain records and billing for commercial accounts; processes returns and reconciles accounts
- Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised.
- Build and maintain strong relationship with management team.
- Engage with customers to understand their needs and provide tailored recommendations.
- Demonstrate product features through engaging product demos.
- Upsell products by highlighting their benefits and features to enhance customer satisfaction.
- Maintain stock levels by organizing and restocking merchandise as needed.
- Communicate effectively with team members and management regarding inventory levels and customer feedback.
- Exhibit excellent phone etiquette when handling customer inquiries over the phone.
Qualifications
- Bachelor degree or equivalent
- Previous experience in a Auto Parts store or retail environment is preferred but not required.
- Basic knowledge of automotive parts is required
- Ability to communicate clearly and effectively with customers and team members.
- Strong organizational skills with attention to detail in stock management.
- Ability to lift, load, and deliver merchandise
Welcome to join our team as a Sales Associate where you can make a difference in our customers' shopping experiences while growing your skills in a supportive environment!
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Greensboro, NC 27409 (Required)
Work Location: In person
Salary : $13