What are the responsibilities and job description for the Leasing Agent position at DTN Management?
Company Overview
DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As a Leasing Agent, you will influence and guide the experience for those that visit a DTN owned or managed community
Job Summary
The DTN leasing team is the brand liaison to both future residents and the community. As a part of the leasing team, you will be engaged to help grow the DTN brand at your primary property. This includes generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.
Primary Responsibilities
Generate, manage, and close leads for new leases
Have positive and professional relations with all employees, future residents, community members and current residents
Work as part of a team to exceed property goals
Assist with planning and hosting resident events
Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
Create and present leases to future residents and renewing current residents Enter work orders as received and follow up after completion to ensure customer satisfaction
Assist with Social Media and ILS presence
Other duties/responsibilities may be assigned based on site needs
Core Candidate Qualities
High school education or equivalent
Well organized with ability to prioritize and multi-task
Experience with or the ability to learn all technology and operating software used at DTN communities
Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat
Motivation to learn and consistently improve
People skills required to educate, support and overcome objections of current and future residents
Can do attitude and collaborative mindset – We all succeed by working as a team
An eye for detail – Our properties and team members are representing the DTN brand Desire to provide great customer outcomes
Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
Experience using industry software is preferred Reliable transportation to get to work daily and conduct daily job responsibilities
Salary
This position is full- time hourly with generous commissions for new leases, renewal leases as well as a monthly delinquency bonus.
DTN Benefits
Full time employees are eligible for health, dental and vision coverage on the 1st of the month after 60 days. Great Rates for an individual who needs benefits For anyone who has coverage through another individual and declines our benefits, DTN still provides a great benefit for NOT taking the coverage! Currently the employee would receive $120/paycheck.
We offer a very competitive 401k package with a great match. DTN matches dollar for dollar for the first 3%, then .5 to the dollar for the next 2%, for a total match of 4% for anyone that defers 5% or more. Employees have the ability to use an after tax Roth option. The match is transferred every two weeks and is 100% vested.
FT employees are eligible for paid time off (PTO) after the training periods successfully completed. PTO may not be approved from July-September due to the business need to successfully complete our Changeover process. DTN offices are closed on the following Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
FT employees may be eligible for a rent discount of $100/pmt at certain DTN Communities. *Prior approval is required.
Paid mileage for business and on-call travel. Rate is determined by IRS.
Education reimbursement is available to FT employees with a desire to further their career with us. *Prior approval is required for each course/class.
DTN is pleased to provide all employees ongoing monthly training through Grace Hill with a learning path tailored to each position. We also provide on the job training through mentorships and job shadowing. Maintenance team members may also receive certifications, like Certified Pool Operator (CPO) and Environmental Protection Certification (EPA) that will be paid for by DTN.
Celebrate with us at our annual events like the Employee Picnic, Changeover Party, Holiday Party, and other team builders like the PMAMM education conference and golf outing.
Salary : $15 - $17