Quality Control Specialist - WFH flexible, Bonus Eligible

Description

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. 

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. 

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Here’s why we want you to consider LDRM:

• We are a NH Veteran Friendly Business
• Tuition reimbursement program
• Annual performance bonus of up to $3,000
• 401(k), health, dental and vision plans, and other insurances you can use
• An Employee Assistance Plan that’s ready when you need it
• Paid time off and paid holidays

Job Summary: 

LDRM seeks a Quality Control Specialist(s) (QCS) to inspect and document work products against a pre-determined set of quality standards.  You must possess strong organizational and communication skills and be detail-oriented. You will inspect product and service quality to ensure that the work completed is consistent and compliant with our Standard Operating Procedures and our customer’s requirements.

You must live within 90 miles of the National Visa Center, located in Portsmouth, New Hampshire. There is an onsite expectation for this role, with work-from-home flexibility. Operational needs and our telework policy determine your work location. To be considered for this position, you will need to take and pass a computer-based, Quality Control Specialist-focused skills test with a minimum score of 80%.

What you will do as a Quality Control Specialist:

• Perform inspections on lots to assure work meets or exceeds customer requirements or that the appropriate actions are taken in rejecting the lot for rework and issue feedback to the appropriate functional area
• Keep accurate and timely records of all inspections
• Collect, enter, and track trending data, analyzing data, and preparing and reporting it in meaningful ways
• Conduct ad hoc quality and audit inspections products, services, and processes
• Provide assessment or feedback if inspections or procedures support an opportunity for improvement
• Perform quality process training

Requirements

Minimum Qualifications:

• High School Diploma or equivalent
• Four (4) years of experience applicable to the position responsibilities 
• Basic computer skills with working knowledge of Excel
• You must have superb attention to detail skills
• Demonstrate administrative and organizational skills
• Strong verbal and written command of the English language
• Good interpersonal and communication skills
• Demonstrate a professional work ethic
• Ability to work independently and collaboratively
• Must successfully complete a computer-based assessment with a minimum score of 80%.

You must live within 90 miles of Portsmouth, NH, and be a U.S. citizen. You must also successfully complete a comprehensive 7-year criminal and credit history background check, and must be able to obtain and maintain a federal SECRET-level security clearance.

There is an on-site expectation with work-from-home flexibility in this role. Operational needs and our telework policy determine your work location. You will be required to attend training on-site for approximately 4 weeks, as well as come on-site for additional trainings and meetings, to correct badge issues, and for other reasons as required by our contract with the U.S. Department of State. 

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.