What are the responsibilities and job description for the Intake Specialist position at Dubo Law, LLC?
Client Intake Specialist | Dubo Law
· Location: Timonium, Maryland
· Hours: Full-time, In Person, Monday-Friday 8:30am-5pm
· Compensation: 23/hour Performance Incentives
- Amazing Benefits:
o Comprehensive health insurance package
o Retirement plan with employer contributions
o Generous Vacation & PTO that we actually encourage you to use
o Clear advancement opportunities in our growing firm
o A team that genuinely enjoys working together
o Brand new, modern and amazing offices with Free Parking!
o Regular team celebrations and social events
o The satisfaction of helping people rebuild their lives
The Ideal Teammate
· Previous legal experience is helpful, but not required—we value your people skills above all else.
· At least one (1) year of prior experience in an office environment or call center, with an emphasis on reliability.
- You must have a natural gift for making people feel at ease, over the phone, during stressful conversations.
- You're exceptionally organized, knowing details can make or break a case
- You think quickly and adapt to evolving situations
- You're motivated by learning and helping people get back on their feet after injuries
- You enjoy being part of a close-knit team that celebrates wins together
- Onboarding and Training provided by Firm.
Your Day-to-Day Impact
- Skillfully conduct initial client consultations over the phone to identify case potential
- Transform chaotic situations into organized case foundations
- Fully digital intake platform
- Coordinate seamlessly with attorneys to ensure smooth case handoffs
- Maintain meticulous documentation critical to case success
- Provide clear, compassionate updates to clients navigating unfamiliar legal processes
Be the Voice of Compassion When Clients Need It Most: At our growing personal injury firm, the first conversation with a potential client isn't just about gathering information—it's about connecting with someone going through one of the most challenging times of their life.
What Makes This Role Different: As our Client Intake Specialist, you'll be the crucial bridge between injured individuals and the legal help they desperately need.
Ready to Make a Difference? Send your resume, a brief note about why helping injured clients matters to you and your favorite ice cream flavor to Neil@dubolawfirm.com
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- Spanish (Preferred)
Ability to Commute:
- Lutherville-Timonium, MD 21093 (Required)
Work Location: In person
Salary : $23