What are the responsibilities and job description for the Cocktail Server position at DUBUQUE RACING ASSOCIATION LTD?
Job Details
Job Location: Q Casino Resort - Dubuque, IA
Salary Range: $10.00 Hourly
Job Shift: Swing
Description
Q CASINO
POSITION DESCRIPTION
COCKTAIL SERVER
BASIC FUNCTION
- Serve or drinks to guests, ensuring guest satisfaction
ORGANIZATIONAL RELATIONSHIPS
- Reports to: Food & Beverage Supervisor
SPECIFIC DUTIES AND RESPONSIBILITIES
- Greet guests
- Take drink orders
- Provide prompt and proper service
- Enter drink orders into POS system
- Service customers with refills
- Responsible for personal money caddy on each shift, must balance out
- Collect money from customers
- Clean coffee station at bar
- Observe alcohol consumption of customers
- Comply with IRGC and Q Casino rules
- Attend staff meetings
- Clean all work areas
- Run Micros reports at end of each shift and balance money
- Other duties as assigned
EDUCATION, TRAINING AND EXPERIENCE
- No formal education required
- 6 months prior waitstaff experience preferred
STANDARDS OF PERFORMANCE
- Constantly rotate through section, assisting guests
- Basic knowledge of POS system
- Keep guests satisfied by providing service
- Basic reading and writing skills
- Knowledge of alcoholic items
- Knowledge of drink price list
MENTAL AND PHYSICAL REQUIREMENTS
- Lifting up to 10 lbs.
-
Walking for long periods of time
-
Standing for long periods of time
-
Talking, hearing
WORKING ENVIRONMENT AND CONDITIONS
- Inside work
-
Occasional outside work
-
Exposure to cigarette smoke
-
Exposure to cleaning solutions
-
Exposure to loud noises
EQUIPMENT AND TOOLS
- General office equipment including, but not limited to:
-
Coffee machine
-
POS
-
Qualifications
Salary : $10
