User Experience (UX) Intern Job at Duck Creek Technologies in Boston

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE :

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"!

To learn more about us, visit and follow us on our social channels for the latest information - LinkedIn and Twitter.

ABOUT THE SUMMER INTERNSHIP :

Duck Creek's Summer Internship program is from

May 19, 2025 - August 8, 2025 . The program is intended for current students in the Boston area taking coursework in related fields to gain practical work experience in their area of study. Our engaging intern program includes opportunities to connect with company leaders, partner with peer interns, all while advancing skillsets related to outlined project-based work.

WHAT WE WILL CALL THIS POSITION :

User Experience Intern

WHAT YOU'LL DO :

The User Experience (UX) Intern will do user research and / or create UX designs within our dynamic and talented team that encourages exploration and collaboration. You'll learn the world of enterprise application design using our design system and researching and designing all within Agile methodology practices.

UX Intern will assist in conducting user research activities including stakeholder interviews, usability testing, and competitive analysis to understand user needs and pain points, while learning to synthesize findings into actionable insights that inform design decisions.

UX Intern will create user flows, wireframes, and interactive prototypes using industry-standard tools like Figma or Sketch, iterating based on feedback from the design team and incorporating enterprise design system components and patterns.

Participate in design critiques and review sessions, presenting your work to cross-functional team members while developing skills in articulating design decisions and incorporating constructive feedback effectively.

UX Intern will assist in researching, designing and updating user persona documentation library including persona cards, persona database and related artifacts.

UX Intern will actively participate in team meetings and agile ceremonies, contributing insights from a user experience perspective while learning about enterprise software development processes and cross-functional collaboration.

WHAT YOU'VE DONE :

In the process of attaining a degree in human computer interactions, cognitive sciences or related fields of study or practical job experience in similar role of function such as UX research or design.

2-3 years of course work or related job experience in human computer interactions, cognitive sciences or related fields of study

Demonstrates strong foundation in user-centered design principles and methodologies

Demonstrates interest in understanding human behavior and problem-solving, shown through relevant coursework in psychology, human-computer interaction, cognitive science, or related fields.

Demonstrates solid analytical and problem-solving abilities, including experience conducting basic usability testing, analyzing user feedback, and making data-informed design decisions while balancing multiple stakeholder needs.

Demonstrates strong interpersonal, communication and collaboration skills, with the ability to effectively present design or research work, articulate design decisions, and incorporate feedback from team members and stakeholders in a professional manner.

Demonstrates proficiency in design and prototyping tools like Figma, Sketch, or Adobe XD, with portfolio showcasing wireframes, user flows, and interactive prototypes that show clear thought process and problem-solving abilities.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW :

Hybrid Commitment : 2-3 days per week in office located at 100 Summer Street, Boston, MA

Work Authorization :

Legally authorized to work in the country of the job location. The company does not sponsor visa petitions now or in the future for this role.

WHAT WE STAND FOR :

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values : We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit :

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.

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