Product Researcher

Product Design Researcher

Who we are

Brightly, a Siemens company, is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We're both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve.

About the job

We are seeking a strategic and impact-driven Product Design Researcher to uncover deep insights into user behaviors, needs, and motivations that shape our products. You'll collaborate closely with cross-functional teams to create customer experience maps, journey maps, and ecosystem mappings , ensuring a seamless and intuitive user journey. As a key member of the Product Design team , you will tackle complex challenges and translate research into actionable, user-centered solutions that drive meaningful outcomes for our clients across manufacturing, education, healthcare, and government .

Beyond your expertise, we value curiosity, collaboration, and a passion for problem-solving . If you thrive in a fast-paced, high-growth environment where research and design drive innovation, Brightly is the place for you. Join us and help shape products that make a real impact on the people and industries we serve.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here : The pay range for this position is . The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

What you'll be doing

• Product Research Leadership : Design, plan, and execute comprehensive user research studies utilizing both qualitative and quantitative methods to uncover actionable insights.
• Creation of Experience Maps : Collaborate with stakeholders to develop customer experience maps, journey maps, and ecosystem mappings, ensuring a holistic understanding of user interactions.
• Cross-Functional Collaboration : Work closely with product managers, designers, engineers, and other stakeholders to integrate research findings into product development and strategic decisions.
• Advocate for User-Centric Design : Champion the importance of product design and research across the organization, ensuring user insights are at the forefront of product strategy.
• Educate and Coach : Guide and mentor team members and stakeholders in best practices for user research, fostering a culture of continuous learning and empathy-driven design.
• Synthesize and Communicate Insights : Translate complex research findings into clear, actionable recommendations and present them to diverse audiences, including senior leadership.
• Stay Abreast of Industry Trends : Keep up-to-date with the latest research methodologies, tools, and industry trends to continually refine and enhance our research practices.

What does success look like?

What you need

Qualifications & Experience

Behavioral Competencies

Shine Brightly

We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people - so we expect our candidates to have all the "right stuff". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.

Join our team and shine brightly!

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

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Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.