What are the responsibilities and job description for the Server position at Duffy s Management Inc?
About the Role:
As a Server at our establishment, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will also be responsible for maintaining a clean and organized dining area, which contributes to the overall ambiance of our restaurant. By providing attentive service and fostering a welcoming environment, you will help to create memorable moments for our patrons. Ultimately, your efforts will directly impact customer satisfaction and the success of our business.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in a restaurant setting.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience with point-of-sale (POS) systems.
- Knowledge of food and beverage pairings.
- Certification in food safety or sanitation.
Responsibilities:
- Greet and seat guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to customers, ensuring timely delivery.
- Handle customer inquiries and resolve any issues that may arise during their dining experience.
- Maintain cleanliness and organization of the dining area and service stations.
Skills:
The required skills for this position, such as strong communication and interpersonal abilities, will be utilized daily as you interact with guests and team members. Your experience in customer service will help you anticipate and meet the needs of diners, ensuring a positive experience. Familiarity with POS systems will enable you to efficiently process orders and payments, contributing to a smooth workflow. Additionally, knowledge of food and beverage pairings will enhance your ability to make recommendations, further elevating the dining experience. Overall, these skills will be essential in creating a welcoming atmosphere and fostering customer loyalty.
