What are the responsibilities and job description for the Server position at Duffy's Sports Grill?
About the Role:
As a Server at our establishment in Northlake, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will also be responsible for maintaining a clean and organized dining area, which contributes to the overall ambiance of our restaurant. By providing attentive service and fostering a welcoming environment, you will help to create memorable moments for our patrons. Ultimately, your efforts will directly impact customer satisfaction and the success of our business.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in a restaurant setting.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Preferred Qualifications:
- Experience with point-of-sale (POS) systems.
- Knowledge of food safety and sanitation practices.
- Ability to work flexible hours, including evenings and weekends.
Responsibilities:
- Greet and seat guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to customers, ensuring timely delivery.
- Handle customer inquiries and resolve any issues that may arise during their dining experience.
- Maintain cleanliness and organization of the dining area and service stations.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily as you balance multiple tables and orders, ensuring that each guest receives prompt service. Attention to detail is crucial when taking orders and serving food, as it helps to prevent mistakes and enhance the dining experience. Preferred skills, such as familiarity with POS systems, will streamline the order-taking process and improve efficiency. Overall, a combination of these skills will enable you to provide outstanding service and contribute to a positive team environment.
