IT Field Support Specialist RIS

We are on several winning teams...Come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings for hardware technician(s). We are looking for the best and brightest hardware technicians with 0 or more years of experience to join our winning and innovative information technology team! Jobs are located in various parts of Maryland, such as Columbia, etc.

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables. Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment. Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling. Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems. Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation. Support network upgrade projects or initiatives. Support end-user connectivity needs.

Why work for us?

• No red tape!
• Competitive salaries
• Great Health/Dental/Vision Benefits
• Excellent 401K plans
• Limitless environment where you matter
• Recognition of outstanding work and other employee incentives
• Opportunities for advancement

Davis Unlimited Information Technologies, Inc. (DUIT) is a woman owned, minority owned small business information technology consulting company. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at https://www.duit.us. You can follow us on LinkedIn, Twitter, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT!

All Applicants must have the following: an active high-level authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for applying position. All information provided is subject to verification. A security background check is required, and if you have already completed a background check, then that is a plus!

What You Will Get to Do:

In addition to general hardware technician skills, candidate shall possess the following:

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well-versed in installing windows, software, applications, antivirus and patches
• Demonstrated ability to read and understand technical manuals and schematics
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
• Able to manage time and priorities effectively
• Able to work efficiently with minimal supervision
• Proficient in working with end-users remotely
• Demonstrated expertise in Microsoft Windows 7 and 10
• Familiar with Active Directory security and policies
• Excellent analytical and problem solving skills
• Must be able to drive company vehicle.
• Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.
• Must be able to lift up to 50 pounds.
• The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Required Skills:

• Must have one of the following 8570 certifications: A CE, NET CE, or SSCP

Qualifications You Will Bring:

• Minimum education and experience level: High school/GED and zero (0) years of experience.
• Equivalent education and experience: Must be willing to drive a company motor vehicle for an authorized purpose upon request.

OR

• Minimum education and experience level: High school/GED and a minimum of four (4) years of experience.
• Equivalent education and experience: Associate’s degree and two (2) years of experience.

OR

• Minimum education and experience level: High School/GED with seven (7) years of experience.
• Equivalent education and experience: Associate’s degree and five (5) years of experience.