What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Duke Boston - State Farm Agent?
ROLE DESCRIPTION :
As a Customer Service Receptionist with Duke Boston Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates.
BENEFITS and PERKS :
- Hourly pay plus commission / bonus for extra sales
- We pay for all Property Insurance Licensing
- 500 bonus once passing each Test with in first 28 days
- Paid Personal Time off starting after 90 Days
- Vision and Dental Insurance
- Valuable career-building experience
- Monday thru Friday, Great work life balance
- 3% IRA bonus beginning in 90 Days
- Establish customer relationships and follow up with customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving
RESPONSIBILITIES :
QUALIFICATIONS :
Salary : $21 - $24