Engineering Design Associate

Responsibilities

Perform Design Tool entry, work management system and general support to Designers and management of system queues

Enters projects as requested into the work management system using Designer field notes, templates, and / or Expert Designer or other methods

Applies standard designs to lower complexity corrective maintenance work, follow-up work, and / or other routine program work

Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work

Copies / translate sketches / notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)

Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)

Verifies / completes the dependencies in the work management system prior to releasing job(s)

Assists Designer with updating work management system for status, project comments, or customer comments and contact information

Communicates and coordinates with internal / external customers

Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery

Compiles, reviews, and prints reports from work management system as needed

Contacts customers to confirm project details and schedules (depending on Enable)

Assists in managing communications for Designers such as creation / scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary

Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed (Ex. Phone number lookup to in-depth work management / design tool changes)

Reports job status details to Designers, C&M Specialist, and / or contract construction crews as needed

Handles customer information system inquiries and centralized group requests

To and from requests from centralized subdivision design

Supports designer with obtaining information out of customer information systems

Engagement / Safety and other

Prepares for and provides storm support as needed

Supports Human Performance safety culture through active participation in safety meetings

Follows ergonomics and office safety guidelines

Supports corporate initiatives

Demonstrates a commitment to continuous learning and development

Basic / Required Qualifications

Associate's degree or High School Diploma / GED and two (2) plus years related work experience

Desired Qualifications

One (1) year related work experience

Demonstrates excellent customer skills

Possesses effective written and verbal communication and interpersonal skills

Collaborates effectively in a team environment

Demonstrates proficiency in Microsoft Office suite

Effectively manages stressful situations

Demonstrated proficiency in computer based work management systems

Knowledgeable of E&CP processes, work management system, and related computer applications

Experience using computer based drawing tools

Working Conditions

Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

Specific Requirements

Exhibits flexibility and dependability during storm events and regular work

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

Represented / Union Position

Visa Sponsored Position

Posting Expiration Date

Saturday, March 15, 2025

All job postings expire at 12 : 01 AM on the posting expiration date.