What are the responsibilities and job description for the Field service representative position at Duke Energy?
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This position is responsible for all duties associated with and related to the safe, efficient and cost-effective maintenance of natural gas facilities and appurtenances.
- Specific duties include, but are not limited to : utilization of computers and computer order / record keeping systems, read and verify customers’ meters;
- investigate bill complaints; checks for unauthorized use of gas; contact customers; delivery of disconnect notifications;
- meter turn on orders where read meter only is required; meter turn offs; bill payment collections, atmospheric corrosion inspections;
painting residential and small commercial meters; assisting Service Representatives when needed such as assisting in the installation of natural gas meters and appliances.
Assist in performing : Automated Meter Reading (AMR) Driver functions; and non-regulated service work and activities. This position is required to perform other job-related duties.
This is an entry level position with structured, supervised, on-the-job training with both field and class work and instruction for the purpose of learning and assisting in the craft of natural gas service operations.
Basic Qualifications :
- Must possess a high school diploma or a GED; demonstrated mechanical aptitude; basic knowledge and use of construction tools;
- basic PC knowledge working in a Windows environment; demonstrated effective communication (verbal and written) and interpersonal skills;
safety awareness is a must. Must possess and maintain a valid TN driver’s license.
Physical Requirements :
- Must work outdoors in adverse weather conditions; lifting up to 50 lbs; frequent walking, reaching, pushing, pulling, bending, squatting, stooping, crawling, standing, digging, climbing;
- works on uneven terrain, many times with heavy vegetation; manual dexterity (hand / eye coordination); keen eyesight; good hearing;
good sense of smell; comes in frequent contact with insects and animals. Must maintain a safe working weight of 275 lbs.
Other Requirements :
Weekend and evening work as required, subject to overtime, and must be available for call-out and emergency response.
Must reside within 45 miles of the Nashville Operations Center.
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
Represented / Union Position
Plumbers and Pipe Fitters
Visa Sponsored Position
Posting Expiration Date
Wednesday, November 27, 2024
Last updated : 2024-11-20
