What are the responsibilities and job description for the Senior Claims Administrative Specialist position at Duke Energy?
Responsibilities
for this position include but are not limited to the following
Serves as the process owner for claims administration of asbestos, chemical and hearing loss claims.
Handles information of a highly confidential nature and maintains confidentiality.
Collaborate with outside defense attorneys and paralegals to collect and report claims data.
Create detailed Claim Summary based on employment record reports, medical reports, and Industrial Commission documents. Claim creation requires the ability to utilize Duke Energy systems to research employee / contractor records.
Assist with running monthly claim reports as needed.
Initiate and complete assigned projects as instructed and with a sense of urgency.
Performs routine administrative duties such as processing CAPS invoices, scanning, creating / maintaining electronic claim files, managing incoming mail, and preparing settlement check mailings.
Responds to inquiries in a respectful and professional manner from officers, management, other employees, and external sources regarding a variety of claim / legal questions and other matters and determines what, how and to whom information is to be communicated with little direction or supervision required.
Basic / Required Qualifications :
High School / GED degree
Minimum 8 years Required Related Work Experience
Desired Qualifications :
Legal secretarial experience or related experience of a technical and responsible nature and proficiency with legal terminology
Demonstrated clear, concise, and effective written and oral communications skills, including an emphasis on grammar and formatting
Demonstrated ability to prioritize, organize, and coordinate work while being proactive, taking initiative, and exhibiting sound judgment
Attention to detail, accuracy, and flexibility in handling multiple tasks
Demonstrated ability to appropriately handle highly confidential information
Working knowledge of computer applications such as Microsoft Teams, Outlook, Word, Excel, Access and other Microsoft products and SharePoint
Demonstrated problem solving, decision making and analytical skills
Holds oneself accountable for complete, accurate, and timely work results, both independently and as part of a team
Exercises professional judgment, integrity, respect, and professionalism
5 years related experience as a legal secretary or legal assistant
Associate’s or Bachelor’s degree
Experience reading and summarizing medical reports
NC Notary Public
Working Conditions :
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the assigned Duke Energy facility.
Prolong sitting at desk / computer
May be required to work occasional overtime
LI-ZM1
Travel Requirements Not requiredRelocation Assistance Provided (as applicable)NoRepresented / Union PositionNoVisa Sponsored PositionNo Posting Expiration Date Saturday, March 1, 2025All job postings expire at 12 : 01 AM on the posting expiration date.
