Demo

Social Media Strategist, Marketing, Communications & Stewardship, Duke (AED)

Duke University
Durham, NC Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/27/2025

Occupational Summary

The Social Media Strategist is responsible for leading and executing Duke Alumni Engagement and Development (AED) social media strategy, including managing AED's official Forever Duke social media accounts. This position (in collaboration with other members of the team) will generate and distribute engaging social content for our audiences, including alumni, donors, students, and friends. They also will run AED's social community management by interacting with audiences, keeping them engaged, informed, and interested. This role reports to the Executive Director of Digital Content Strategy within AED's Marketing, Communications, and Stewardship team.

Job Responsibilities

Channel and Content Management

  • Coordinate and lead the AED social media presence, including creating and scheduling posts on Facebook, Twitter, Instagram, LinkedIn, YouTube, and other potential future social platforms.
  • Lead social media community management, which includes interacting with followers, answering questions, responding to messages, and aligning content with real-time marketing opportunities.
  • Coordinate with other staff in AED, such as multi-media producers, designers, account managers, and program directors.

Strategy and Analysis

  • Ensure social media campaigns and concepts support established marketing objectives for engagement activities, fundraising campaigns, university priorities, etc.
  • Track and analyze social media KPIs (awareness, engagement, trends, etc.) in coordination with AED's digital team. Provide regular analysis and social metric reporting, and report insights and key learnings
  • Develop social advertising strategies and campaigns in coordination with digital team that encourage engagement and inspire philanthropic support of the university
  • Analyze social media trends and platforms to discover new ways for AED to maintain a contemporary, relevant presence
  • Research and implement fundraising and engagement best practices for nonprofits and universities on social media
  • Partnership and Collaboration

  • Advise and support AED and university partners with social media requests and content as needed
  • Collaborate with Duke schools and units to ensure their priorities and messages are represented when appropriate
  • Serve as a spokesperson for AED's social media activities and project its leadership in this arena
  • Provide training opportunities for AED and university staff
  • Advise and assist university crisis response teams through monitoring, strategizing, and responding to potential emergencies
  • Ensure projects that fall under the position's oversight maintain AED and university social media guidelines and brand standards
  • Perform other duties as assigned
  • Preferred Qualifications

    Technical :

  • Four years of direct experience managing social media in a sophisticated and complex organization that has a strong external presence
  • Demonstrated excellence in messaging and brand development
  • Experience developing and implementing effective direct marketing campaigns across multiple channels required
  • Ability to both manage and create content in various formats and media, such as (but not limited to) graphics, photography, design, and video
  • Experience in event marketing and using market / audience research to develop communications plans preferred
  • Knowledge of educational fundraising, higher education issues, research universities, and Duke University preferred
  • Behavioral :

    Candidate must have the following competencies :

  • Planning, Prioritizing, and Multitasking : Be able to set schedules, prioritize work, and manage deadlines effectively
  • Deal with Ambiguity : Be able to deal with ambiguity and shift gears comfortably when situations change
  • Expressing Ideas Orally and in Writing : Effectively and clearly communicate thoughts, ideas, and facts through writing and oral presentations
  • Collaboration : Develop positive relationships and work collaboratively with a variety of campus partners and development stakeholders to achieve shared objectives
  • Ability to Influence : Demonstrate an ability to influence and persuade others
  • Minimum Qualifications

    Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation,or veteran status.

    Duke aspires to create a community built on collaboration,innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contribut ions of allindividuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.

    Anticipated Pay Range :

    Duke University provides an annual base salary range for this position as USD $60,328.00 to USD $94,000.00. Duke University considers factors such as (but not l imited to) scope and responsibilities of the position; candidate's work experience, education / training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

    Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at :

    Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reason able accommodation will be provided by each hiring department.

    Education

    Work requires communications, marketing, strategic planning, analytical and organizational skills generally required through completion of Bachelor's degree in journalism, public relations, communications, English or a related field.

    Experience

    Requires four years of experience in journalism, public relations, marketing or related field with experience posting and publishing through print and electronic mediums, including content management systems.Work requires communications, analytical and organizational skill snecessary to manage and coordinate a variety of tasks. Experience working in an academic environment is preferred.

    Degrees, Licensures, Certifications

    N / A

    Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Salary : $60,328 - $94,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Social Media Strategist, Marketing, Communications & Stewardship, Duke (AED)?

    Sign up to receive alerts about other jobs on the Social Media Strategist, Marketing, Communications & Stewardship, Duke (AED) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $69,350 - $97,047
    Income Estimation: 
    $94,086 - $122,178
    Income Estimation: 
    $94,794 - $126,331
    Income Estimation: 
    $85,429 - $107,235
    Income Estimation: 
    $53,986 - $68,498
    Income Estimation: 
    $69,350 - $97,047
    Income Estimation: 
    $73,300 - $95,100
    Income Estimation: 
    $68,562 - $85,985
    Income Estimation: 
    $68,562 - $85,985
    Income Estimation: 
    $94,086 - $122,178
    Income Estimation: 
    $94,794 - $126,331
    Income Estimation: 
    $85,429 - $107,235
    Income Estimation: 
    $149,413 - $192,299
    Income Estimation: 
    $188,149 - $245,634
    Income Estimation: 
    $85,429 - $107,235
    Income Estimation: 
    $114,183 - $151,971
    Income Estimation: 
    $97,840 - $130,650
    Income Estimation: 
    $114,945 - $147,946
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Duke University

    Duke University
    Hired Organization Address Durham, NC Part Time
    Duke University Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is...
    Duke University
    Hired Organization Address Durham, NC Intern
    Duke University : Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke ...
    Duke University
    Hired Organization Address NC Full Time
    Work ScheduleFull Time or Part Time Day or Night Shifts : 3, 12-hour shifts with varying weekendsWeekend option for Expe...
    Duke University
    Hired Organization Address Durham, NC Full Time
    Duke University : Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke ...

    Not the job you're looking for? Here are some other Social Media Strategist, Marketing, Communications & Stewardship, Duke (AED) jobs in the Durham, NC area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!