Sr Engagement Spec, Research Computing

Be You.

Introduction:

Research Computing (https://rc.duke.edu) at Duke University is seeking a Research Computing Engagement Specialist to join our team. This role is dedicated to fostering strong partnerships between faculty members, graduate students, and IT service teams, ensuring seamless integration of advanced computing technologies into academic research and education.

A key objective of this role is to promote research computing services by engaging the research community and partnering with data science collaborators to organize and deliver community events.

Minimum Requirements:

• Bachelor’s degree in a related field is preferred.
• 5 years of combined education/experience in a related field required.

Preferred Qualifications:

• Familiarity with campus IT services for data science (e.g., RStudio, Jupyter Notebook/Python, Research Computing).

Other Requirements:

• Great teamwork skills, with the ability to work either as an individual contributor or a subject matter leader.
• Strong ability to work independently to deliver office hours, training, and engagement activities.
• Excellent communication skills, particularly in translating technical issues between researchers and IT staff.
• Experience working with diverse stakeholders and a collaborative approach to sharing knowledge and skills.
• Flexibility and adaptability to evolving research and technology needs.

This position is:
Hybrid. The position allows hybrid work (approximately twice per month) or in-person work at our Durham, NC location, with occasional travel (approximately once per month) to other institutions in North Carolina and work outside normal business hours for planned activities. Rarely, may be contacted during off-hours.

Be Bold.

Essential Job Duties:

• Serve as a liaison between researchers and the computing teams, understanding and addressing researchers’ unique computational needs.
• Advise researchers on best practices, tools, and technologies for computational research. Provide one-on-one consultations, lead group training sessions, and mentor student interns.
• Work closely with researchers to gather requirements for computational resources, software, and tools, and communicate these needs to the research computing team for implementation.
• Increase awareness of research computing resources and advocate for the adoption of advanced computing technologies in research and education.
• Plan and deliver workshops, office hours, and other engagement activities to support the research community.
• Develop and maintain clear documentation, training materials, and instructional guides to help faculty and students access and effectively use research computing resources.

Choose Duke.

Why Join Us:
Research Computing at Duke University works with researchers across Duke to advance computational and data-intensive research. With the addition of NCShare (https://ncshare.org), we now have the opportunity to support scientific computing in research and education across North Carolina. Our goal is to support researchers by providing expert guidance with a positive and solutions-oriented approach. Join us to be part of a dedicated team that actively engages with the research community and promotes the use of advanced computing technologies in research and education.

Additional Information:
Learn more about Duke University’s competitive benefits package: HR.Duke.Edu/Benefits

Job Code: 00002426 ANALYST, IT, SR
Job Level: D

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure andwelcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.