What are the responsibilities and job description for the Patient Service Associate - NC Orthopaedic Clinic position at Dukehealth.org?
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us :
2,500 Commitment Bonus | Paid out in 2 equal installments over 12 months in 6-month increments (received at 6 months and 12 months).
- Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.
JOB LOCATION
NC Orthopaedic Clinic - 3609 SW Durham Dr
JOB SUMMARY
We are seeking a Patient Service Associate to answer patient's calls in order to register and schedule appointments accordingly in a high paced, high volume clinic. Work with internal team to complete additional duties. Such duties include scanning medical records, working bump list for provider schedule changes / cancellations and processing referrals for visit level authorizations.
JOB DUTIES AND RESPONSIBILITIES
JOB ELIGIBILITY REQUIREMENTS
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and / or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
