Director, Field Operations VBC

Overview

The Director, Field Operations is responsible for promoting initiatives that drive value-based care success. The Director, Field Operations will partner directly with market operations staff to achieve value-based care goals.

Benefits:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
• $5,250 Tuition Reimbursement per year.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
• 401(k) Match
• Profit-sharing program
  
  

Responsibilities

Under the supervision of the SVP, Transformation, the Director of Field Operations will:

• Partner with clinic operations staff to enable success across Value-Based care programs
• Implement programs that enhance patient outcomes and reduce costs
• Partner with VBC and FFS operational teams to address physician/clinic requests and challenges
• Foster a culture of adaptability, innovation, and continuous improvement
• Guide and support teams as they adopt new tools and processes
• Follow through execution, and monitoring of projects and programs
• Ensure adherence to timelines, budgets, and quality standards
• Implement project management best practices to maximize efficiency and effectiveness
• Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
• Implement programs to build the capabilities of teams involved in transformation initiatives
• Work with VBC team on developing new solutions; help deploy solutions in clinics
• Educate and provide resources to support staff in adapting to new processes and workflows
• Review metrics with physicians and staff, identifying and discussing opportunities to improve
• Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff
  
  

Qualifications

• Bachelor’s degree required; MBA or Master’s degree preferred
• 5 plus years of relevant experience
• Proven track record of delivering operational results in a matrixed environment
• Experience working directly with physicians and clinical staff
• Proven experience in executing and implementing initiatives in a healthcare or value-based care setting
• Strong project management skills with a demonstrated ability to drive projects to successful completion
• Excellent communication and interpersonal skills with ability to influence and inspire others
• Knowledge of value-based care principles, healthcare operations, regulatory requirements
• Project management expertise and ability to foster collaboration across diverse teams
• Advanced Microsoft office suite skills
  
  

The compensation for this role includes a base pay range of $125K-$188K, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.