What are the responsibilities and job description for the Patient Care Associate position at Duly Health and Care?
Overview
Patient Care Associate - Westmont - Cardiology
500 Sign-On Bonus!
Position Highlights :
Full-Time, 40 hours
Hours : Monday-Friday; hours vary
Location : Westmont MOB
303 W Ogden Avenue
Westmont, Illinois 60559
Benefits :
Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
Employer provided life and disability insurance.
5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
Responsibilities
Answering phone calls
Maintains optimum patient flow by keeping exam rooms occupied with patients for office visits; communicates scheduling delays with colleagues and patients
Triage patient telephone calls and help manage physician in-basket messages per established department guidelines
Organizes and schedules patient appointments
Answers telephones to schedule appointments and takes appropriate patient messages.
Orders supplies to replenish materials used by staff.
Other Duties as Assigned
Processes mail.
Qualifications
Service Orientation : Ability to anticipate, recognize, and meet the needs of patients and their families.
Oral Communication : Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his / her knowledge.
Attention to Detail : Able to keep track of patients and activities and provide accurate and succinct charting and messages.
Interpersonal Skills : Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others. Able to sense others feelings and perspectives.
Team Work : Works effectively with others to accomplish objectives and goals. Offers assistance to others in need.
Multi-tasking : Able to properly perform multiple duties at once.
Resilience : Effectively manages stress in a fast-paced setting
Preferred one year experience in a medical setting.
The compensation for this role includes a base pay range of $16.30-24.50 / hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
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