Rehabilitation Technician - Bolingbrook

Rehabilitation Technician – Bolingbrook - Physical/Occupational Therapy

Position Highlights:

• Full-Time, 40 hours/week
• Hours: Monday-Friday; must work two evenings until 7:00pm 
• Location: Joliet, IL

Benefits: 

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year. 
• Immediate 401(k) match.
• 40 hours paid volunteer time off. 
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

Are you ready to challenge the expected to deliver the extraordinary?

The Rehabilitation Technician maintains and supports the clinic environment in a manner conducive to delivering safe, efficient, and quality patient care.  Under the direction of the PT and OT providers or Chiropractors, and reporting to the Duly clinic manager, the Rehabilitation Technician will provide patient care, support, and guidance.  The successful candidate will play a role in helping to maintain high patient satisfaction as well as high therapist productivity.  The Rehabilitation Technician must have the ability to work effectively in both independent and team environments; to be organized with attention to detail; possess diplomacy and strong interpersonal skills; and can problem solve and think creatively.  The Rehabilitation Technician will perform all job duties as allowed within the Illinois Physical Therapy Practice Act, the Illinois Occupational Therapy Practice Act,  or the Illinois Medical Practice Act, and the Code of Ethics of the APTA, the Occupational Therapy Code of Ethics and Ethics Standards, or the American Chiropractic Association Code of Ethics.

The Journeys and Adventures that Await

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT/Chiropractic providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.

• Clinic flow 
• Monitor patient arrivals to department.
• Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.

• Front end tasks 
• Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

The Experiences You Bring

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Can identify proper patient set-up on each piece of equipment with the ability to adjust.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.