What are the responsibilities and job description for the 1st Shift Full-Time (9 AM - 5 PM) | Flexible Schedule | Weekend Availability Required position at Dumbarton Security Service?
IMMEDIATELY HIRING: Guest Relations-Focused Security Officer (1st Shift | 9am-5pm, Weekends Required | Downtown Tampa)
Are you passionate about customer service and guest relations? Join our team as a Guest Relations-Focused Security Officer, where your ability to interact with the public and ensure a welcoming, safe environment is the top priority.
Join Our Team!
Dumbarton Security Service is a leader in security and guest relations, providing top-tier service in downtown Tampa. We value professionalism, integrity, and excellent customer service.
Why Join Us?
- New Hire Incentives: Earn $50 after completing 45 shifts without callouts or tardiness.
- Additional Bonus: $50 for candidates with amusement park experience.
- Veteran-Owned Company: Military members (former and current) are encouraged to apply.
Requirements:
MUST HAVE an active or temporary Florida Class D Security License. Background in Guest Relations or Customer Service is REQUIRED. 2 years of security experience preferred. Must be flexible with shifts and available on weekends when needed and enjoy working around people and animals.
Responsibilities:
- Engage with guests and provide outstanding customer service to ensure a positive experience.
- Maintain a safe and welcoming environment for staff, guests, and animals.
- Conduct bag checks and enforce security protocols in a friendly yet professional manner.
- Monitor and patrol premises while maintaining a positive guest experience.
- Respond to guest inquiries and assist with conflict resolution professionally.
- Observe and report any safety concerns, including aquatic tank water levels and animal well-being.
- Direct traffic and provide guidance to guests as needed.
- Complete incident reports with detailed observations and witness statements.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $16