Senior Marketing Manager, Paid Media

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Sr. Inside Sales Mortgage Loan Officer within PNC's Home Lending Center organization, you will be based in Jacksonville, FL.Job DescriptionRecommends loan solutions to existing firm's customers and / or prospective clients sourced through firm's strategic initiative platforms.Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and / or develop new clients.Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency.Collaborates with internal and external stakeholders to complete mortgage transactions.Collects and analyzes customer financial information for multifaceted and / or complex borrowers.ExpectationsCustomer Focused : Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk : Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.Skills RequiredCustomer Experience Management : Implements strategies and techniques to ensure customers have a positive experience with the organization and its products and services at every touchpoint.Effective Communications : Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.Financial Analysis : Knowledge of and ability to read, interpret, and draw accurate conclusions from financial and numerical material.Loan Origination : Knowledge of the skills, methods, and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures.Matrix Management : Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.Mortgage Products : Knowledge of and ability to utilize commercial and residential mortgage instruments available in the branch and apply them to specific situations.Sales Tasks and Activities : Knowledge of and the ability to sell an organization's products and services.Scheduling Work and Activities : Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish day-to-day operations goals.Selling : Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Work Experience : Roles at this level typically require a university / college degree.Disability Accommodations Statement : The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4 : Recruiting or contact us via email at [emailprotected].The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.Equal Employment Opportunity (EEO) : PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.#J-18808-Ljbffr