What are the responsibilities and job description for the Operations Manager position at Dunbar Security Solutions?
Job Skills / Requirements
- Responsible for the guidance and supervision of all shift supervisors, security officers and related site activities.
- Responsible for recruiting, hiring, training, career advancement and disciplinary action for the entire assigned guard force.
- Maintains detailed knowledge of all job site requirements. Assures the site "Post Orders" are current, relevant, readily available, and being adhered to.
- Maintains a close working relationship with the customer representatives. Resolves issues, performs site inspections and makes recommendations for security improvements. Embraces a philosophy of superior customer service.
- Supervises and assists in personnel scheduling and assigning security officers to site.
- Assures all security officers are properly uniformed and have the required equipment / duty gear.
- Maintains the site fleet vehicle, to include: maintenance schedules, site schedules, vehicle log books, vehicle inspections, driving records, DOT certifications, etc.
- Conducts random job site inspections and maintains a log of all supervisor site visits, security officer inspections, customer contacts and follow up actions.
- In conjunction with the Branch Manager, maintains operational and expense budgets.
- As necessary, performs security guard services to fill temporary opening and/or to provide on-site supervision.
- 24/7 Availability.
- Regular Attendance, required
- The ability to work all scheduled hours, including all overtime necessary
- Other duties as assigned.