Automotive Reconditioning

Cleans, moves, and maintains vehicles. Assists Sales, Service and Internet Departments.
To ensure that vehicles are cleaned to our standards to promote great customer service

• Principal Duties and Responsibilities: Contributes to customer satisfaction by providing prompt, efficient, and quality service. Cleans vehicle before delivery to customers. Cleans Rental Vehicles as needed. Spot checks and keeps vehicles on display clean and in good .working order. (showroom and front lot) Help Service department with trash removal and cleaning areas

• Achieving High Standards focuses on ensuring customer satisfaction, getting results, getting details right, and displaying professionalism and integrity. This includes anticipating customer needs, overcoming obstacles, seeking solutions, self-starting rather than passively waiting for direction, accomplishing tasks and showing concern for all aspects of the job as well as following ethical standards set by the company. Working Effectively with Others focuses on valuing teamwork, listening, speaking and writing effectively, and influencing customers. This includes being aware of the impact of ones own behavior on others, considering feelings and viewpoints of others, adjusting explanations for different audiences to ensure understanding, expressing ideas clearly in written text, using appropriate communication styles to persuade others to change their opinion. Handling Pressure focuses on adapting to change, maintaining composure, and resolving conflicts. This includes changing priorities and procedures, maintaining performance under stress and opposition, being sensitive to time deadlines, maintaining positive and professional attitude, understanding others points of view and analyzing all viewpoints objectively. Managing Complexity focuses on planning and prioritizing, analyzing problems, and making decisions. This includes establishing priorities and organizing workload to accomplish goals and meet deadlines to support FIRTFT, customer handling, and business growth. Applying the Basics focuses on referencing written information, applying basic math skills, using computers and technical systems, completing forms, and following safety procedures. This includes processing information from tables, written text, and charts; executing practical math problems; using systems to input or access information; and completing paperwork so that all information is correctly recorded.