Supervisor, Food and Nutrition

Serves as a working supervisor coordinating activities of team members engaged in food operations across the organization. This position assists in the supervision of day-to-day activities and assigns responsibility for specific work or functional activities; orients and trains team members; assists in monitoring team member productivity; provides suggestions for increased service or productivity following FNS standards; and promotes a safe working environment. The supervisor also performs problem solving, working with customers to ensure satisfaction with quality and service.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Serves as a working supervisor coordinating activities of team members engaged in food operations or services.
• Establishes operating standards, implements quality improvements, and communicates those standards and expectations to the team.
• Assists in locating, reconciling, and verifying accuracy of transactions. Operates equipment with peripheral electronic data processing, when needed.
• Performs excellent customer service when interacting and serving customers including but not limited to positive greetings, patience, active listening, and excellent verbal communication skills.
• Operates ordering system such as a cash register, terminal, or software. Processes customer cash, check, and non-cash payments. Maintains proper security of cash at all times. Understands, follows, and ensures compliance with DRH cash handling policies and procedures.
• Arranges attractive food and food-related displays.
• Performs cooking duties.
• Breaks down, cleans, and/or sanitizes kitchen, cafeteria, workstations, counters, tables, steam tables, chairs, and other areas or equipment.
• Uniforms must be worn in accordance with dress code requirements.
• Regular attendance and punctuality for scheduled shifts.
• Utilization of assistive devices for lifting is mandatory.
• Must adhere to safety protocols at all times.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

LEADER PERFORMANCE EXPECTATIONS:

Leaders of Others

• Skills
  • Defining and Assigning Work to Be Done: Network with peers, patients, suppliers, partners, not just bosses. Learning to delegate. Hire people with talent, experience, and fit values and practices.
  • Enable Direct Reports To Do The Work.
  • Build Social Contracts: Transition to collaborative relationship with management and learn the organizational structure. Build mutual respect and support with direct reports. Demonstrate integrity.
• Time Application: Annual planning (budgets, projects), making time for direct reports, setting priorities for the team, taking time to communicate with other units, patients, suppliers.
• Deliver results in the following areas: operating efficiency, patient experience, leadership, management, relationships, community engagement and individual technical competence.

Minimum Qualifications: Knowledge of proper and safe food preparation, food handling regulations, and best practices. Knowledge of proper and safe use of custodial equipment and chemicals. Ability to effectively communicate with others. Basic ability to use technology related to job duties and responsibilities. Ability to effectively follow applicable regulations, policies, and/or procedures. Ability to work a flexible schedule including nights, weekends and holidays. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position. Attention to detail.

Ability to: learn and use established techniques for the efficient and compliant completion of duties; present self in a highly professional manner to others and understands that honesty and ethics are essential; maintain a positive attitude; communicate with co-workers and other departments with professionalism and respect; maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives; provide clear directions and respond accordingly to employees; work well under pressure; work well alone and in a team; use all relevant electronic and communication devices; provide clear directions and respond appropriately to team members; work independently and complete assignments in a timely manner.

Education and/or Experience: High school diploma or equivalent required. A minimum of 2 years of supervisory experience. Experience directing team members and allocating resources required. Must have basic phone and computer skills (email, texting, etc.). Ability to read information on papers and computer screens. Knowledge of proper and safe use of applicable custodial equipment.

Certifications, Licenses, Registrations: Oklahoma food handlers permit preferred. For those positions requiring travel, a current valid drivers license and automobile liability insurance must be maintained. Blood borne pathogen training.

Safety-Sensitive Position - This is a Safety-Sensitive Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in Safety-Sensitive positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.

This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.

As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.