Team Leader

369 Management Dunkin' is looking for a guest and team-focused leader to join the team as a Team Leader. We are a local, family-owned franchise of Dunkin’, operating 14 locations in New Hampshire & Maine.

Our team is the fuel that helps our communities run. The mission is to energize, inspire, and keep America running on Dunkin’! In this role, you will be a part of our team-oriented culture, where you will work in a fast-paced & fun environment.

Pay starts at $15.50-$17.00/hour

Benefits

• Competitive Pay
• Paid Time Off / Sick Pay
• Employee Meals
• Medical & Dental Insurance
• AFLAC Accident, Short Term Disability & Life Insurance Available

Schedule

Team Leaders usually work 5/6, 8-10-hour days, about 30-55 hours/week, pending the operational needs of their specific store. This may include weekends & holidays. Reliable transportation & flexible availability is required.

Responsibilities

• Create a fun, friendly, and safe environment for your team members and customers.
• Ensure operational & cleanliness standards are met during your shift.
• Assist management with training and other company programs.

Qualifications

• At least 1 year of food service experience required.
• Qualified candidates should have a high school diploma or equivalent.
• Demonstrated ability to lead a team towards success.
• ServSafe Certification preferred.
• This is a leadership role; a demonstrated understanding of confidentiality is required.
• This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift to 50lbs.

REQUIREMENTS

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests’ needs and exceed their expectations
• Works well in a team environment

369 Management is a local family business that owns and operates 14 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. We work with our teams on a daily basis providing any and all support they need and we never ask you to do anything we wouldn’t do ourselves, that’s not our style.

At our stores, our team members are the fuel that helps our communities run. Working for us is an opportunity for you to achieve success and career goals. Every single member of our management team started as a regular crew member and worked their way up. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment, making a competitive wage, while learning and developing skills to fuel your future.

Please note this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.