What are the responsibilities and job description for the Franchise Site Leader position at Dunkin/Baskin Robbins (TMART Franchise)?
Job Description
Key Responsibilities
- Lead and develop teams of restaurant managers to optimize operations, financials, staffing, and compliance.
- Drive performance by implementing action plans to improve underperforming areas and ensuring targets are met.
- Oversee all operational processes, including financial reporting, safety, cleanliness, and legal compliance.
- Foster a sense of urgency to exceed guest expectations, address concerns, and ensure service quality.
- Identify business opportunities, analyze competition, and support marketing initiatives to drive sales and growth.
- Ensure clear and effective communication of company goals and initiatives across all locations.