What are the responsibilities and job description for the Customer Service Representative position at Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Loudon Donuts?
About Us
Cafua Management Company is a leading Dunkin' Donuts franchise with over 200 locations across seven states. Our 'People First' culture emphasizes quality, service, and commitment to our guests.
Job Summary
We are seeking friendly and enthusiastic Customer Service Representatives to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless daily operations.
Key Responsibilities
- Serve Guests: Prepare orders efficiently, manage multiple tasks, and maintain a clean environment.
- Work as a Team: Collaborate with colleagues, communicate effectively, and honor commitments.
- Build Relationships: Develop strong connections with guests, ensure their satisfaction, and make their day every day.
Requirements
- Communication Skills: Fluency in English and basic computer skills.
- Physical Demands: Ability to stand for 6 hours and lift up to 30 lbs.
- Authorized to Work: Valid authorization to work in the U.S.
