What are the responsibilities and job description for the Manager position at Dunkin | Donovan Network?
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
Dunkin’ Donuts Store Manager
The store manager/Restaurant Leader is responsible for ensuring that, first and foremost, the overall operation of the restaurant adheres to Dunkin Brands and Company standards. Furthermore, they are expected to build profitable top line sales by developing a team which delivers a great guest experience through operational excellence. The ultimate test of their success is the quality of leaders they are able to produce through their internal development system.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Store Manager for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
What’s in it for you?
- Competitive Pay
- 401K with company match
- Paid Time Off
- Employee discounts
- Quarterly Bonus
- Medical and Dental Insurance with Company contribution
Responsibilities
- Ensure compliance with all applicable laws, Brand standards, and Company values
- Keen focus on 100% Guest Satisfaction
- Innovate ways to build sales and guest loyalty
- Set goals to increase profitability
- Hire, train, and develop a team capable of delivering a great customer experience
- Utilizing effective communication and coaching skills
- Highly motivated, enthusiastic, with demonstrated ability to think and work independently
- Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus!
- This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
REQUIREMENTS
- Positive attitude
- Professionalism
- Effective communicator
- Team builder
- Performance oriented
- Stress management
- Empathetic leadership
- Oral and written communication is clear and effective
- Ability to find the balance of being an outstanding leader and an effective manager
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.