Bakers

As a Team Member at Dunkin' Donuts, you will be the face of the brand, delivering fast, friendly service while ensuring the store is clean and well-maintained. Your role involves preparing and serving food and beverages, handling cash, and working with your team to provide an excellent customer experience.

Key Responsibilities:

• Customer Service:
• Greet customers warmly and provide friendly, efficient service.
• Take and process customer orders accurately, offering suggestions when appropriate.
• Answer questions about the menu and help customers with their selections.
• Handle customer concerns or complaints professionally and resolve them effectively.
• Ensure customers have a positive and satisfying experience during their visit.
• Food and Beverage Preparation:
• Prepare and serve Dunkin’ Donuts menu items, including coffee, donuts, bagels, breakfast sandwiches, and other food and beverages.
• Operate kitchen and beverage equipment (coffee machines, fryers, ovens, etc.) safely and efficiently.
• Ensure food and drinks are prepared according to Dunkin' Donuts standards for quality and presentation.
• Follow all food safety guidelines and cleanliness standards during food preparation.
• Cashier and Register:
• Accurately operate the cash register to process customer transactions, including cash, credit/debit cards, and mobile payments.
• Provide customers with receipts and ensure correct change is given.
• Maintain a clean and organized cashier area.
• Handle customer transactions quickly and efficiently, even during busy times.
• Cleaning and Sanitation:
• Maintain cleanliness in all areas of the store, including dining areas, kitchen equipment, countertops, and restrooms.
• Regularly clean and sanitize food preparation areas, equipment, and utensils.
• Follow health and safety regulations, ensuring the store is sanitary and safe for customers and team members.
• Ensure food is stored and handled properly to meet health and safety standards.
• Team Collaboration:
• Work together with other team members to provide a smooth and efficient service.
• Communicate effectively with coworkers and management to ensure timely service, especially during peak hours.
• Assist in training new employees or cross-training in other roles as needed.
• Support team efforts in achieving daily goals and maintaining high standards.
• Inventory and Stocking:
• Assist in restocking products such as coffee, donuts, bagels, condiments, and beverages.
• Help with inventory management and ensure items are stocked and organized.
• Notify management of inventory shortages or the need for supplies to maintain proper stock levels.
• Other Duties:
• Assist with opening and closing duties, including setting up or closing down the store.
• Ensure the restaurant meets cleanliness and operational standards at all times.
• Perform additional tasks as assigned by the supervisor or manager.

Skills and Qualifications:

• Customer Service: Strong communication skills and the ability to interact with customers in a friendly and professional manner.
• Team-Oriented: Ability to work well as part of a team to meet store goals and deliver high-quality service.
• Attention to Detail: Ability to prepare food and beverages accurately, following Dunkin' Donuts standards.
• Time Management: Ability to manage multiple tasks efficiently in a fast-paced environment.
• Cash Handling: Basic math skills for handling money and processing transactions accurately.
• Food Safety Knowledge: Familiarity with food safety and sanitation guidelines (training provided).
• Physical Stamina: Ability to stand for long periods, lift up to 25 pounds, and perform physical tasks such as stocking and cleaning.

Working Conditions:

• Flexible scheduling with the ability to work various shifts, including mornings, evenings, weekends, and holidays.
• Fast-paced, high-energy work environment.
• Physical tasks including standing for long periods, bending, and lifting.
• Team-based environment with regular interaction with customers and coworkers.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Holidays
• Morning shift
• Weekends as needed

Work Location: In person

Salary : $15 - $16