What are the responsibilities and job description for the Baskin Cake Decorator position at Dunkin' Donuts?
Job Highlights:
• Exceptional decorating skills including gel, icing, airbrush, decorating kits, edible images, floral designs, and licensed character designs.
• Portfolio submission required; candidates must provide examples of previous cake decorating work
• Cake decoration demonstration as part of the interview process.
• Coordination skills to replicate drawings and letters from printed images.
• Adherence to established food-handling procedures to meet local health regulations.
• Ability to perform under pressure in a high-volume restaurant, including swift movement and responsiveness.
• Comfortable working in varying temperature conditions.
• Capable of lifting up to 50 pounds.
Responsibilities: As a Cake Decorator, your responsibilities will include, but are not limited to:
• Cake Preparation and Decoration:
• Create beautifully decorated cakes according to customer specifications and established standards.
• Utilize a wide range of decorating techniques, including gel, icing, airbrushing, decorating kits, edible images, floral designs, and licensed character designs.
• Maintain the highest level of craftsmanship and attention to detail.
• Equipment Operation and Maintenance:
• Safely operate and maintain cake decorating equipment, following all health and safety guidelines.
• Inventory Management:
• Ensure a consistent inventory of decorated cakes, including backup cakes during peak seasons and promotions.
• Keep the display freezer well-stocked and visually appealing with a variety of attractively displayed cakes.
• Customer Interaction:
• Assist customers in placing cake orders both in person and over the phone in a professional and timely manner.
• Provide exceptional customer service, addressing customer needs and preferences with a positive attitude.
• Teamwork and Hygiene:
• Work collaboratively as part of a team to ensure consistent quality, service, cleanliness, and customer satisfaction.
• Maintain a clean and organized work area, stocking necessary items, and executing proper product rotation.
• Keep the cake production area and equipment clean and sanitary.
• Communication and Issue Reporting:
• Promptly inform the immediate supervisor of any problems or significant matters.
• Communicate both positive and negative issues with management staff for continuous improvement.
Additional Responsibilities:
• Contribute to the overall success of the restaurant by upholding quality, value, service, and cleanliness standards to ensure guest satisfaction.
• Foster a positive working relationship with fellow restaurant employees and customers, promoting a cooperative and pleasant working environment.
Qualifications and Interview Process:
• Strongly preferred: Cake decorator's certification.
• Exceptional decorating skills, including proficiency with gel, icing, airbrushing, decorating kits, edible images, floral designs, and licensed character designs.
• Portfolio submission required; candidates must provide examples of previous cakes they have decorated.
• Cake decoration demonstration as part of the interview process.
• Coordination skills to follow instructions and replicate drawings and letters from printed images.
• Strict adherence to established food-handling procedures to meet local health regulations.
• Ability to perform effectively under pressure in a high-volume restaurant, including swift movement and responsiveness.
• Capability to stand for extended periods and work in varying temperature conditions.
• Ability to lift up to 50 pounds.
Note: This job description provides a comprehensive overview of the Cake Decorator position, including qualifications, responsibilities, and expectations during the interview process. Successful candidates will be those who can demonstrate exceptional cake decorating skills and maintain a strong commitment to quality and customer satisfaction