What are the responsibilities and job description for the Dunkin Shift Leader position at Dunkin' Donuts?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position requires strong leadership skills, a passion for the culinary arts, and the ability to manage a team effectively.
Duties
- Supervise and coordinate daily restaurant operations, ensuring smooth service during shifts.
- Train, mentor, and support staff in their roles, fostering a positive work environment.
- Handle cash transactions accurately and maintain financial accountability.
- Ensure compliance with food safety regulations and maintain cleanliness standards throughout the restaurant.
- Assist in food production and catering services as needed, ensuring high-quality culinary offerings.
- Address customer inquiries and concerns promptly to enhance guest satisfaction.
- Collaborate with management to implement operational improvements and promote teamwork.
Requirements
- Proven experience in restaurant management or a similar leadership role within the food service industry.
- Strong cash handling skills with attention to detail in financial transactions.
- Knowledge of food safety practices and regulations to ensure compliance within the kitchen.
- Excellent customer service skills with the ability to resolve issues effectively.
- Experience in culinary arts or fine dining is preferred but not mandatory.
- Ability to work flexible hours, including evenings, weekends, and holidays as required by the business needs.
- Strong communication skills and the ability to motivate a diverse team.
Join us as we strive to provide an exceptional dining experience while leading our team towards success!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $15
