Demo

Dunkin Shift Leader

Dunkin' Donuts
Dunkin' Donuts Salary
Northampton, PA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 5/10/2025

Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position requires strong leadership skills, a passion for the culinary arts, and the ability to manage a team effectively.

Duties

  • Supervise and coordinate daily restaurant operations, ensuring smooth service during shifts.
  • Train, mentor, and support staff in their roles, fostering a positive work environment.
  • Handle cash transactions accurately and maintain financial accountability.
  • Ensure compliance with food safety regulations and maintain cleanliness standards throughout the restaurant.
  • Assist in food production and catering services as needed, ensuring high-quality culinary offerings.
  • Address customer inquiries and concerns promptly to enhance guest satisfaction.
  • Collaborate with management to implement operational improvements and promote teamwork.

Requirements

  • Proven experience in restaurant management or a similar leadership role within the food service industry.
  • Strong cash handling skills with attention to detail in financial transactions.
  • Knowledge of food safety practices and regulations to ensure compliance within the kitchen.
  • Excellent customer service skills with the ability to resolve issues effectively.
  • Experience in culinary arts or fine dining is preferred but not mandatory.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required by the business needs.
  • Strong communication skills and the ability to motivate a diverse team.

Join us as we strive to provide an exceptional dining experience while leading our team towards success!

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $14 - $15

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