What are the responsibilities and job description for the Food Service Supervisor position at Dunkin Donuts?
Overview
We are seeking a dedicated and experienced Food Service Supervisor to oversee daily operations in our food service department. This role is essential in ensuring that our guests receive exceptional service while maintaining high standards of food quality and safety. The ideal candidate will possess a strong background in the food industry, particularly in casual dining settings, and will be responsible for managing staff, inventory, and customer satisfaction.
Responsibilities
- Supervise daily food service operations to ensure compliance with health and safety regulations.
- Train, mentor, and evaluate staff performance to foster a positive work environment.
- Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
- Oversee cash handling procedures to ensure accuracy and accountability.
- Collaborate with kitchen staff to maintain high standards of food preparation and presentation.
- Address customer inquiries and concerns promptly to enhance guest satisfaction.
- Assist in menu planning and development, incorporating seasonal ingredients and customer preferences.
- Ensure cleanliness and organization of the dining area, kitchen, and storage spaces.
Skills
- Strong knowledge of food handling practices and safety regulations.
- Experience in hospitality management with a focus on customer service excellence.
- Proficient in inventory control techniques to manage supplies effectively.
- Cash handling experience with an understanding of financial accountability.
- Background in cooking or culinary arts is advantageous.
- Familiarity with casual dining environments and coffee service operations.
- Excellent communication skills to interact effectively with team members and guests.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Allentown, PA 18106 (Required)
Ability to Relocate:
- Allentown, PA 18106: Relocate before starting work (Required)
Work Location: In person
Salary : $17
