What are the responsibilities and job description for the Leading Coffee Shop Team Member position at Dunkin' Donuts?
Job Description
As a Shift Leader at Dunkin' Donuts, your primary responsibility will be to lead by example, delivering top-tier guest service and setting the standard for your team. You will be responsible for:
- Leadership Impact: Inspire and coach crew members, playing a pivotal role in their development and the store's success.
- Guest-Centric Approach: Lead by example in delivering top-tier guest service, setting the standard for your team.
- Operational Excellence: Drive operational standards and efficiency, ensuring each guest leaves happier.
Additionally, you will oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs, while upholding our commitment to guest service and fostering a sense of urgency to meet needs and resolve any issues.
