What are the responsibilities and job description for the REGIONAL SUPERVISOR position at Dunkin' Donuts?

TMART is growing in your area!

We are TMART ; a franchise group operating Dunkin’ & Baskin-Robbins locations throughout the Midwest. We are immediately seeking experienced, growth-driven Regional Supervisors for Dunkin’ / Baskin-Robbins locations across Wisconsin, Minnesota, and Michigan. As a Regional Supervisor, you'll oversee the operations, safety, and growth of a region of 5-8 restaurants, while developing talent and ensuring high performance across your team.

What You’ll Do :

Lead & Develop Teams : Coach & mentor Restaurant Managers to optimize restaurant operations, financials, staffing, & compliance.
Drive Performance : Implement action plans to improve underperforming areas, ensuring targets are met & high standards, maintained.
Oversee Operations : Manage all operational processes, from financial reporting to ensuring safety, cleanliness, & legal compliance.
Guest Satisfaction : Foster a sense of urgency to exceed guest expectations, address concerns & ensure service quality.
Strategic Growth : Identify business opportunities, analyze competition, & support marketing initiatives to drive sales & growth.
Communication : Ensure clear / effective communication of company goals & initiatives across all locations, promoting a collaborative team environment.

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What We Offer :

Competitive Compensation : Base salary based on experience (starting at $63K per year & up), with additional bonuses up to $1,600 / month for achieving performance metrics.

Additional Bonuses : Earn up to $100 / week when your area locations consistently meet key targets.

Year-End Bonuses : Based on profit realized at year-end.

Employee Referral Bonuses : For referring successful candidates and site locations.

Comprehensive Benefits : Health (dental & vision), 401K matching, life insurance, disability, paid time off, & paid training.

Perks & Programs : Use of a company car, phone, & laptop

after certificationScholarship opportunities (up to $3,000 / year)Flexible schedulesEmployee discounts AND MORE!

Key Qualifications :

Leadership Experience : Must have 5 yrs. of Retail, Restaurant, or Hospitality Management Experience

Financial Acumen : Must have strong understanding of company financials & ability to influence positive change in restaurant performance metrics

Strong Communication : Must have clear, concise, & professional face-to-face communication skills (written & verbal)

Problem-Solving Skills : Must have ability to identify & resolve operational issues in a timely manner

Team Development : Must have experience in recruiting, training, & developing talent at all levels within a team

This position offers flexible hours but requires availability to work various shifts, including weekends & holidays

Why Join TMart?

Rapid Growth & Stability : Join one of the largest and fastest-growing Dunkin' Franchise groups, with over 70 locations and more in development.

Training & Development : Become a Certified Regional Supervisor through our paid internal training program, setting you up for long-term success.

Career Advancement : Move forward in your career with opportunities for progression into our Director Training Program and beyond.

Join the TMART Family & Take Your Career to the Next Level Today!

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Salary : $3,000 - $63,000

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REGIONAL SUPERVISOR

What are the responsibilities and job description for the REGIONAL SUPERVISOR position at Dunkin' Donuts?

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