What are the responsibilities and job description for the Customer Service Representative position at Dunkin' - Franchisee Of Dunkin Donuts?
About Us
We are a Dunkin' franchisee located in Faulkner, dedicated to serving our guests with a smile. Our team is passionate about delivering exceptional customer service and quality products.
Salary and Benefits
The estimated salary for this role is $12-$15 per hour. We offer a competitive benefits package, including health insurance, dental insurance, paid vacation time, and employee referral bonuses.
Job Description
We are seeking a motivated and friendly individual to join our team as a Crew Member. As a Crew Member, you will be responsible for:
- Greeting and welcoming customers with a smile
- Maintaining up-to-date knowledge of menu items and promotions
- Accurately completing all orders according to company standards and customer requests
- Processing cash, credit card, and gift card transactions
- Answering questions from customers and making recommendations as needed
You will work in a fast-paced environment where attention to detail and excellent communication skills are essential.
Required Skills and Qualifications
To be successful in this role, you will need:
- Excellent guest satisfaction, service speed, and product quality skills
- The ability to meet safety and sanitation standards
- Anticipation and understanding of guests' needs and exceeding their expectations
Benefits
In addition to the competitive salary and benefits package, we offer:
- Free meals and drinks while working
- Tons of opportunity for growth and advancement
Other Information
This is an exciting opportunity to join a dynamic team and contribute to the success of our business. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Salary : $12 - $15
