What are the responsibilities and job description for the Dunkin' Manager position at Dunkin' - Franchisee Of Dunkin Donuts?
Overview
Weekly Pay!
A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’/Baskin standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
• Able to perform all responsibilities of restaurant team members
• Lead team meetings as indicated by Above Restaurant Leadership
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals, and results to restaurant team members.
• Execute new product rollouts including training, marketing, and sampling.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of DCP and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
• Engages with Dunkin’ Brands Field Operations team as appropriate.
• Any other Dunkin/Baskin tasks as assigned by company management.
Management Responsibilities Include:
• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant, or hospitality
• College Degree preferred
Key Competencies
• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and embrace change
• Ability to train and develop a team
• Guest focused
• Time Management
• Problem solving
• Motivating others
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion including bending, stooping, and reaching.
• Lifting packages up to 60 lbs. (if applicable)
• Wearing a headset (if applicable)
• Working in a small space
Benefits to being part of our Dunkin' Family;
- Competitive Pay
- Work life balance - flexible time off
- Closed by 7pm
- Health, Dental, and Vision Insurance
- 401k Match after 1 year of service
- No fryers or grease
- 20% off Dunkin' items
- Career Advancement and Opportunities
- Reduced Tuition through Southern New Hampshire University
- Flexible Schedule
- Fun Environment
