What are the responsibilities and job description for the District Manager position at Dunkin' | The Falcons Group?
AMERICA RUNS ON DUNKIN/BASKIN, COME RUN WITH US
DUNKIN’S MISSION: OPTIMISM REFILL
YOU ARE ALREADY AWESOME, COME BECOME AWESOME(ER)AS A MULTI-UNIT MANAGER @ DUNKIN/BASKIN
Multi-Unit Managers are responsible for delivering AWESOME guest experiences. DID I MENTION AWESOME, as a valued Multi-Unit Manager you will be responsible for making guests SMILE. How AWESOME is that?
Before we get into all the boring details did you know that you'll be part of an energized team that is dedicated to keeping America running? That is no easy task, we know that Happy Team Members = Happy Guests. We Offer Schedule Flexibility, Paid Time Off, Bonuses, Healthcare, Discounts, Training & Development Opportunities, Tuition Assistance (Through SNHU), Community Involvement Opportunities and a whole lot of FUN!!!
We are looking for passionate, results-driven leaders to oversee our stores. We are a rapidly growing company that have a proven track record for success. We take pride in our work, company values, and our people. We are looking for the best of the best to run our stores!
Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential. We offer a competitive base salary and attractive bonus plan (IF YOU ARE A PEOPLE PERSON, THAT CHERISHES THE SUCCESS OF OTHERS THIS IS YOUR TICKET)
Summary: A Multi-Unit manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin/Baskin standards, franchisee standards and in compliance with all local regulations.
Team Environment:
- Hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees job performance
- Provide coaching and feedback; disciplines when appropriate
Operational Standards
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
Profitability
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set Sales goals and track results
Skills/Qualifications
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age
- High School diploma, or equivalent
WOW.... THAT IS A LOT TO COVER! BUT I KNOW YOU LOVE TO COME TO DUNKIN - IMAGINE WORKING HERE! SEE YOU ON THE OTHER SIDE.
Additional Info:
Minimum Age
18 years old
You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license.
REQUIREMENTS
- Candidates must live in or relocate to Columbus, GA. Position requires frequent travel to Albany GA.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
