What are the responsibilities and job description for the Assistant Manager position at Dunkin'?
Job Summary
We are seeking a dedicated and motivated Assistant Manager to support our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As an Assistant Manager, you will play a crucial role in overseeing daily store activities, managing staff, and ensuring that our store meets its sales goals while providing a welcoming environment for customers.
Duties
- Assist the Store Manager in daily operations and management of the retail store.
- Lead, train, and motivate team members to achieve high performance and maintain a positive work environment.
- Manage inventory levels and ensure accurate pricing of products.
- Utilize retail math to analyze sales data and make informed stock level and promotion decisions.
- Communicate effectively with team members and customers to enhance the shopping experience.
- Ensure compliance with company policies and procedures, including loss prevention strategies.
- Address customer inquiries and resolve issues promptly to maintain customer satisfaction.
- Support visual merchandising efforts to create an appealing store layout that drives sales.
Requirements
- Proven experience in retail management or similar roles is preferred.
- Strong leadership skills with the ability to manage and inspire a diverse team.
- Proficiency in retail math for effective inventory management and pricing strategies.
- Excellent communication skills, both verbal and written, with the ability to engage with customers and staff alike.
- Bilingual or multilingual abilities are a plus, enhancing communication with a diverse customer base.
- Ability to work flexible hours, including weekends and holidays as needed.
- A proactive approach to problem-solving with strong organizational skills.
Join our team as an Assistant Manager where you can grow your career while making a difference in our customers' shopping experience!
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Davenport, IA 52804 (Preferred)
Work Location: In person
Salary : $18 - $23
