What are the responsibilities and job description for the Customer Experience Representative position at Dunkin'?
Company Information
Dunkin' is the world's leading baked goods and coffee chain, selling varieties of donuts and more than a dozen coffee beverages. Our restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. We are committed to our crew as much as we are committed to our customers.
Salary and Benefits
We offer competitive wages and a range of benefits to ensure the success and well-being of our team members. These include flexible schedules, full-time and part-time options, as well as opportunities for advancement and management positions.
Job Description
We are seeking enthusiastic and hardworking individuals to join our team as Crew Members. In this role, you will be responsible for providing excellent guest satisfaction, service speed, and product quality. You will work closely with your colleagues to anticipate and understand guests' needs and exceed their expectations.
Required Skills and Qualifications
To succeed in this role, you will need to demonstrate passion about results by setting compelling targets and delivering on commitments. You must also meet safety and sanitation standards and work well in a team environment.
Benefits
We value our team members and offer a range of benefits to support their success. These include team-oriented environment, flexible schedule, competitive wages, best-in-class training and continuous learning, advancement opportunities, and recognition bonus incentives.
Others
Prior experience is not necessary, as we will train you. If you have experience at competitor brands such as Starbucks, McDonald's, Burger King, Panera, Krispy Kreme, Chick-fil-a, diner, waiter/waitress, etc., it will help with training. Spanish, Espanol, Portuguese multi-lingual speakers are also welcome.
Dunkin' is the world's leading baked goods and coffee chain, selling varieties of donuts and more than a dozen coffee beverages. Our restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. We are committed to our crew as much as we are committed to our customers.
Salary and Benefits
We offer competitive wages and a range of benefits to ensure the success and well-being of our team members. These include flexible schedules, full-time and part-time options, as well as opportunities for advancement and management positions.
Job Description
We are seeking enthusiastic and hardworking individuals to join our team as Crew Members. In this role, you will be responsible for providing excellent guest satisfaction, service speed, and product quality. You will work closely with your colleagues to anticipate and understand guests' needs and exceed their expectations.
Required Skills and Qualifications
To succeed in this role, you will need to demonstrate passion about results by setting compelling targets and delivering on commitments. You must also meet safety and sanitation standards and work well in a team environment.
Benefits
We value our team members and offer a range of benefits to support their success. These include team-oriented environment, flexible schedule, competitive wages, best-in-class training and continuous learning, advancement opportunities, and recognition bonus incentives.
Others
Prior experience is not necessary, as we will train you. If you have experience at competitor brands such as Starbucks, McDonald's, Burger King, Panera, Krispy Kreme, Chick-fil-a, diner, waiter/waitress, etc., it will help with training. Spanish, Espanol, Portuguese multi-lingual speakers are also welcome.
