What are the responsibilities and job description for the Customer Service Associate position at Dunkin'?
At Dunkin', we're passionate about serving our guests with a smile. As a Customer Service Associate, you'll be the face of our brand, ensuring every guest has an exceptional experience. Whether it's pouring coffee, making sandwiches, or just being a friendly ear, you'll make a real difference in people's lives.
Company Overview
Dunkin' is the world's leading baked goods and coffee chain, selling a variety of donuts, coffee beverages, and other treats. We're committed to providing high-quality products and exceptional customer service in a fun and fast-paced environment.
Job Description
We're looking for enthusiastic team members who are passionate about delivering great results. As a Customer Service Associate, you'll:
- Provide excellent guest satisfaction, service speed, and product quality
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
Benefits
We offer a range of benefits to support your success, including:
- Competitive wages
- Flexible scheduling options
- Best-in-class training and continuous learning
- Advancement opportunities and management positions available for top performers
- Discounted donuts and coffee, plus education discounts through Southern New Hampshire University
