What are the responsibilities and job description for the Dunkin' Crew Team Member position at Dunkin'?
About Us
At Dunkin', we strive to deliver exceptional guest experiences. Our team members play a vital role in achieving this goal.
Job Description
The Overnight Crew Member is responsible for ensuring seamless operations during morning hours. Key responsibilities include:
- Team Environment
- Communicate effectively with fellow team members, fostering a positive and respectful work environment.
- Respond positively to feedback and direction given.
- Hold themselves accountable for their responsibilities on their shift.
- Adhere to schedule and arrive ready to work on time.
- Operations Excellence for Guest Satisfaction
- Prioritize guests as highest priority and ensure each guest has an exceptional experience.
- Respond to specific guest needs and resolve problems promptly.
- Deliver quality food and beverage to each guest, adhering to brand standards.
- Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
- Support the training of other team members.
- Profitability
- Effectively execute restaurant standards and marketing initiatives.
- Prepare all products following established recipes and procedures.
- Follow procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
- Comply with all restaurant, brand, and franchisee policies.
Qualifications
To be successful in this role, you must possess the following skills and qualifications:
- Required Skills
- Fluently speak and read English.
- Capable of counting money and making change.
- Able to operate restaurant equipment (minimum age requirements may apply).
- Preferred Qualifications
- Legally authorized to work in the United States.
