What are the responsibilities and job description for the Dunkin' Donuts Operations Manager position at Dunkin'?
About Dunkin' Donuts
We are a locally owned and operated Dunkin' Donuts franchise, committed to providing exceptional customer service in a fast-paced, high energy environment.
Job Summary
The Assistant Manager will be responsible for directing the overall operation of the restaurant, including managing the financial performance, overseeing employees, and driving sales and profitability through effective execution of the Company's business plan.
Responsibilities
- Drive sales and profitability by executing the Company's business plan effectively.
- Create a positive working environment by fostering teamwork among employees through effective training, communication, and relationship building.
- Act as a role model for other employees by adhering to all state and federal labor and health laws and upholding the policies and standards of performance and conduct set by the Company and the Dunkin' Donuts brand.
- Work with integrity, honesty, and accountability in all situations.
Requirements
- Previous managerial experience is preferred but not required.
- Previous fast food/quick service restaurant experience is required.
- Top-notch customer service skills are essential.
- Strong verbal and written communication skills are necessary.
- Excellent leadership skills are required.
- Ability to work well under pressure and multi-task.
- Financial literacy and analytical/problem solving skills are necessary.
- Access to a vehicle and a valid Driver's License are required.
- Ability to lift 50 lbs.
- Must submit to a background check.
Benefits
- Competitive wages.
- Awesome team-oriented environment.
- Lots of potential for growth within the company for those who work hard.
Estimated Salary
$40,000 - $60,000 per year, based on experience and location.
As a Dunkin' Donuts franchisee, we value our employees as much as we value our customers. We make it a priority to ensure their success by providing opportunities for growth and development.
Salary : $40,000 - $60,000
