What are the responsibilities and job description for the Dunkin' Restaurant Operations Manager position at Dunkin'?
About Us:
Dunkin' is a fast-paced, high energy environment where you get to interact with loyal customers every day.
We are a locally owned and operated Dunkin' franchise, committed to delivering great friendly guest experiences and operational excellence. Our team works together to build profitable top line sales and achieve exceptional results.
Job Description:
An Assistant Restaurant Manager plays a crucial role in supporting the Restaurant Manager, Shift leaders and Team. Key responsibilities include:
- Floor operations management
- Brand Training programs execution
- Scheduling, training, validating and certifying team members
- Ensuring Brand standards, recipes and systems are executed
- Maintaining a safe, secure, and healthy environment
- Controlling costs to maximize profitability
- Supporting the Restaurant Manager in completion of weekly labor schedule and assigning staff
- Managing cash over/short in restaurant
- Engaging with Dunkin' Brands Field Operations team
Management Responsibilities:
- Assisting team and shift lead performance appraisal process
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Time Management
- Previous fast food/quick service restaurant experience required
- Financial literacy and analytical/problem solving skills
- Previous management experience required
